We accept the following payment methods:
Please note you can only use one payment method per order. Please make sure that the billing address matches the payment method. If not, the order might be declined. Please contact your financial institution in case of a declined payment.
Please place a new order if your order has been declined. You will receive an email from us when an order has been declined. If you have trouble placing an order, please contact us via firstname.lastname@example.org.
All prices on the website include VAT unless mentioned otherwise. Please note that we are unable to provide tax refunds and that international orders outside the European Union might be subject to additional taxes. We do not provide refunds for these taxes.
Canceling or modifying orders
Please contact us as soon as possible when you want to cancel or modify an order. We cannot guarantee that a cancellation or modification is possible once an order is submitted. If not possible, you can return your products in accordance with our return & refund policy. Orders for personalized items are final sale and cannot be canceled or refunded.